Odondo
Overview
Executive Summary:
Odondo is a tech-enabled Customer Service outsourcing business, founded by two experienced and exited entrepreneurs, and backed by the leading Venture Capital firm Hambro Perks.
What we do:
Odondo is democratising Customer Service outsourcing, opening it up to the untapped £100bn SME market. It works by matching a network of remote-working, gig economy agents to clients, on-demand.
Odondo's model provides SME and growth stage businesses with a high-quality service, delivered flexibly, at a significantly lower cost to a traditional outsourcer; taking away the pain of recruitment, management and the capital infrastructure costs of doing it in-house.
Investment highlights:
- 2022 revenues of £1.7mn
- £100bn global market opportunity
- Focus now on delivering self service platform in order to rapidly scale-up with a "technology first" approach
- Raising £1mn - £1.5mn to accelerate tech development and build on recent sales & marketing investments (£500k already committed)
- Proceeds will provide runway through to end of 2023 and close to break-even
Vision:
Real scale will be unleashed through the launch of a self-service version of Odondo's model. It will be completely unique in market and give SME and growth businesses access to a suite of functionality that would have been previously inaccessible to companies of their size.
Odondo’s vision for this product is to become one of the building blocks in the business building ecosystem.
Market Opportunity
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Problem and Solution
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Competitive Advantage
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Highlights & Milestones
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